Note: Turn up the volume! I'm experiencing some microphone issues in this episode. I've invested in a BlueYeti microphone to fix this issue going forward.

When prioritizing projects, does the loudest voice get top priority? How do you determine where to spend your time and resources? In this episode, Rory and I use the RICE framework from Intercom to re-imagine project prioritization for L&D.

Take aways

• Effort and Impact count: Audience size and urgency aren't the only things to consider when prioritizing work. Include effort to implement and impact to customers as variables to help make a decision.
• Don't let emotion get the best of you: Using a framework like RICE can help to take the emotion out of project prioritization
• Improve stakeholder conversations with a framework: Implementing a project prioritization framework can help you to have better conversations with stakeholders and the business about the value of new and existing work. 
• Training isn't always the answer:  Overly complex products and customer confusion with a product may not be a training issue. It might be a product problem.

​​Check us out on istrainingtheanswer.com, Spotify, or wherever you listen to your podcasts.

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